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Owned and operated by Recovery Solutions LLC, our team is ready to answer questions about red light therapy, saunas, and cold plunges.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.
What is your return policy?
We offer 30-Day Returns on our products. If something is not the right fit for your recovery routine, please review our Return Policy page for complete details on how to start the process.
Can I exchange a product for a different model?
Exchanges are handled through our returns process. Simply initiate a return within the 30-day window and place a new order for the product that better suits your space and recovery goals.
How do I choose between a red light therapy panel and a mat?
Panels are designed to be wall-mounted or placed on a stand, making them well-suited for targeted use. Mats offer a full-body option and are ideal if you prefer to lie down during your session. Both deliver the same red light technology.
What should I consider before purchasing a sauna or cold plunge?
Measure your intended space carefully and review the product dimensions listed on each page. Consider your home's electrical capacity for saunas and your water source access for cold plunges. Our team is happy to help you plan.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Thoughtful Response Times
Every inquiry receives a personal reply within one business day from our knowledgeable support team.
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Your personal and payment information is protected with industry-standard encryption at every step.
30-Day Returns
If a product is not the right match for your recovery space, our return policy is here to back you up.
Free Continental Shipping
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.
